By Jose Ruiz
Every culture has its leadership and communication styles. American managers who are considering to lead an offshore team in Mexico should understand the differences between US and Mexican styles and cultures. While there are universal values that apply to most, if not all cultures, such as honesty, friendliness, and dedication, recognizing the unique nuances would help in a long-term working relationship.
At last, as a manager, you will notice that many of your subordinates would tend to say what you would like to hear, rather than telling the factual truth. Among workers, sympathy and solidarity mean more to them than being objective. Most American managers find this trait of Mexican workers quite baffling.
Managing an offshore team in Mexico is both a rewarding and a challenging position. As long as you do your research in advance to understand the leadership and communication styles better, you should be fine.